6 Important Lessons That Managers Learned from COVID-19

The coronavirus (COVID-19) pandemic has changed the way that managers engage with employees. But, many managers have worked diligently to assist their employees throughout the crisis.  

Additionally, there are several important lessons that managers have quickly learned from the pandemic, such as:  

1. You Can Provide Support to Employees, Even If They Work Remotely

Many companies have let their employees work remotely during the pandemic, and managers have adjusted their expectations accordingly. Whereas managers frequently held in-person, face-to-face meetings with workers, they are now increasingly using video conferencing tools to stay connected to employees. Video conferencing tools are even being used to raise the bar for employee engagement, as they allow managers to host virtual lunches and other remote get-togethers with staff.  

2. Employees Can Get the Job Done Outside of a Traditional Office Environment

Managers may have been concerned that productivity would decline due to the fact that the pandemic forced many employees to revamp their work routines. Yet, workers are often resilient, and they have been able to respond to completing day-to-day tasks from home. The result: managers have been able to empower their employees with unprecedented flexibility, and workers have been rewarding their superiors.  

3. You Can Engage with Employees in Many Different Ways

The days of walking over to an employee’s desk to talk to him or her about work topics have come to a halt during the pandemic. Instead, managers are using emails, phone calls, video chats, and other communication methods to stay connected to workers. These communication methods make it easy for managers and employees to engage with one another, even if both parties are forced to work remotely.  

4. You Can Provide a Sounding Board for Your Employees

The pandemic began suddenly and left many employees concerned about their jobs and mental wellbeing. Fortunately, managers have been able to share their thoughts, feelings, and concerns with employees to help them get through this difficult time. Managers have also served as sounding boards for workers who feel frustrated, irritated, angry, and annoyed due to the pandemic.  

5. Work Is Secondary to the Big Picture

While many managers may have committed significant time, energy, and resources to maximize workplace productivity prior to the pandemic, work took a backseat to employees’ health and safety once the crisis began. The same holds true now, and the best managers continue to offer support to their workers as they try to get through the pandemic.  

6. There Is Strength in Numbers

The pandemic is ongoing, but managers and employees are working together to manage challenges until the crisis passes. With a collaborative approach, managers and employees can limit the risk of contracting or spreading the coronavirus and remain safe and productive.  

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