Administrative Assistants are far more than mere assistants. These professionals play a crucial role in keeping an office running smoothly. Part secretary, part manager, Admins need to possess a wide range of skills to do their jobs effectively. Keep reading for American StaffCorp’s tips on finding a talented Admin for your next open position.
Communication Is Key
In a given day, Admins have to communicate with a wide range of individuals, including fellow assistants, senior-level employees, clients, and customers. Moreover, they should be able to convey information clearly and deescalate situations, both in person and through mediums like phone and email. For best results, choose an Administrative Assistant who is just as skilled at writing a letter as they are at making small talk.
Focus on Technology
Gone are the days when Administrative Assistants were only responsible for word processing and using the fax machine. Today’s Admins are skilled in a using a wide range of technologies and software programs, including Excel, Access, WordPress, MailChimp, and Slack. To ensure your office runs smoothly, look for an Admin who’s accustomed to using at least some of the tools and programs you operate on a regular basis; you can always train them in the rest.
Pick Problem Solvers
Administrative Assistants often have the tough job of dealing with frustrated or angry customers, and the last thing you want to do is hire someone who will escalate conflicts rather than calm them. If you want your business to run like a well-oiled machine, seek out Admins with strong critical thinking skills. The best assistants are collaborative, creative, and able to express themselves in a way that’s friendly but forthright.
Make Your Next Hire Your Best Yet by Working with American StaffCorp
Whether you need a new Administrative Assistant, Assembly Tech, or Customer Service Representative, the American StaffCorp recruitment team will find you skilled workers faster than the competition. We’re available 24/7 because your satisfaction is our top priority. To learn more about our services, contact us to schedule a consultation. You can trust us to be your staffing partner for years to come.